Shipping Policy
At House Of Skin, we aim to deliver your pet care products
safely and on time. This Shipping Policy outlines how orders are processed,
shipped, and delivered.
1. Order Processing
All orders are processed within 1–2 business days after
payment confirmation. Orders placed on weekends or public holidays will
be processed on the next business day.
2. Shipping Locations
We currently ship across [Your Country / Region].
Availability of shipping may vary based on location.
3. Delivery Timeframes
Estimated delivery timelines:
- Metro cities: 2–4 business days
- Non-metro areas: 4–7 business days
- Remote locations: 7–10 business days
4. Shipping Charges
Shipping charges, if applicable, are calculated at checkout and depend on
order value, weight, and delivery location. Promotional free-shipping
offers may apply from time to time.
5. Order Tracking
Once your order is shipped, you will receive a confirmation email or
message with tracking details to monitor your delivery status.
6. Delays & Exceptions
While we strive to meet delivery timelines, delays may occur due to
unforeseen circumstances such as weather conditions, logistics disruptions,
or regional restrictions.
7. Incorrect Address
Please ensure shipping details are accurate at checkout. House Of Skin is
not responsible for delays or losses caused by incorrect or incomplete
address information.
8. Damaged or Missing Packages
If your order arrives damaged or incomplete, please contact our support
team within 48 hours of delivery for assistance.
9. International Shipping
At this time, international shipping is [available / not available].
Any applicable duties or customs charges are the responsibility of the customer.
10. Contact Us
For shipping-related questions, please contact us at:
support@housofskin.com